Privacy Policy
Last updated: September 13, 2026
Our Privacy Commitment
This website (www.silverliningzcounseling.com) is operated by Silverliningz Counseling, with offices in Great Neck and Brooklyn, New York. This policy explains what information this website collects, how it is used, and the choices you have. Importantly, this website does not collect, store, or process patient health information (PHI). It serves as an informational and scheduling gateway for our practice.
Booking a Session (Scheduling Links)
When you choose to book a consultation or appointment from this website, we open a scheduling link provided by a third-party service either a counselor’s Calendly booking page or the practice’s Google Form. From that point, the information you enter (such as your name, contact details, and any notes you provide) is submitted directly to that third-party service and is subject to that service’s own privacy policy and terms. That information is not transmitted to, stored by, or processed on this website or its servers. The practice may receive it through the scheduling service to arrange your session, and will handle it in accordance with applicable law and professional confidentiality obligations.
Contacting Us
You can reach us by phone at (917) 672-3327 or by email at michellesilverliningcounseling@gmail.com. If you use the contact form on this site, it opens your own email application with your message ready to send; no data is submitted to this website. Information you share with us by phone, email, or in person is handled by the practice in accordance with applicable privacy and health-privacy laws, and is not stored on this website.
Cookies
This website does not use cookies for advertising, tracking, or personalizing your experience. The only cookie set by this site is a secure login cookie used when a member of our practice signs in to the private staff dashboard. Some pages include content from third parties such as Calendly, Google (Forms and Maps), YouTube, and social media and those services may set their own cookies in accordance with their own privacy policies.
Technical Data & Security
Our hosting provider (Vercel) maintains standard server logs (for example, IP addresses and request information) for security, monitoring, and performance. We also use IP-based rate limiting to help protect the site from abuse. This data is used for operational and security purposes, not to profile or track visitors. The website is served over an encrypted connection (HTTPS), and health information is not stored in the website’s database.
Practice Staff & Security Logs
Members of our practice sign in to a private dashboard using their email and password. We maintain basic staff account records (name, email, and role), records of login attempts used to protect against unauthorized access, and logs of administrative actions taken within practice accounts. This information is limited to practice staff.
Your Rights and Choices
You may contact us at any time by phone or email to ask what information we hold about you, to request a correction, or to request deletion of information you believe we have. We will respond to reasonable requests promptly.
Changes to This Policy
We may update this policy from time to time to reflect changes in how the website or the practice works. The current version is always available on this page.
Contact Information
Please contact us by phone at (917) 672-3327, by email at michellesilverliningcounseling@gmail.com, or at our Great Neck office (175 East Shore Road, 2nd Floor, Great Neck, NY) or Brooklyn office (731 Crown St, Brooklyn, NY).